Shipping

  • Shipping Policy:

    We encourage our guests to PICK UP to avoid extra shipping costs

    Contact us 24 hours in advance for an appointment
    Time:               Tuesday - Friday 11:00am - 16:00
    Location: Umami Concepts
    Parking: Temporary Loading Area Located on Bonham & Centre Street 
    Bring: Your Own Bag & Official Receipt 

    Shipping Costs (HK Island, Kowloon, NT ONLY) 
    Amount Spent Flat Shipping Cost 
    HKD 500 spent or under  HKD 65
    HKD 501 - HKD 2,000 spent HKD 130
    HKD 2,001 spent or above   Contact us for quotation 
    Items will be delivered within 7 days of order confirmation 

    Exchanges:
    To return your product, mail it to: 2f 35 Bonham Road Sai Ying Pun. Return shipping costs are your responsibility. Should you want your items exchanged, let us know by email. No refunds will be provided. All sales final